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Policies (Return) – cleanutrition.com

POLICIES (RETURN)

Clea Nutrition may accept returns of merchandise purchased directly from Clean Nutrition through the Site only when all of the following conditions are satisfied:

  • The merchandise must be received by Clean Nutrition within 30 days of your purchase; no returns will be accepted after this time period. 
  • You must provide your Purchase Order number as received when your order was placed through the Site. 
  • Apparel and Accessories: Apparel and accessories must be unworn, unwashed and in good condition with all original tags and labels attached to the item and in the original packaging 
  • Dietary Supplements and other consumable products: Dietary supplements and other consumable product returns are only accepted if it was purchased through cleanutrition.com and are in sealed condition.

If you need to make a return, please call us during normal business hours (9am-5.00pm CST) before sending the merchandise back. You will be asked to provide your Purchase Order number as received when an order was placed on the Site. Once we determine that your merchandise is eligible for return (see Return Policy), you will be issued a Return Authorization Number and given instructions on how to complete the process.

All reimbursements will be made to the payment method used for the original purchase. Please allow 2 billing cycles for completion of this process.

TERMS OF USE

Terms & Conditions of Use of CLEANUTRITION LLC website.

PLEASE READ THE TERMS OF USE CAREFULLY PRIOR TO USING THIS DIGITAL PLATFORM.

These Terms of Use (“Terms of Use”) apply to the web site located at www.cleanutrition.com and all associated web sites linked to our website.

By accessing or using this website, mobile application or other CLEANUTRITION, LLC. products or services (collectively called “Platform”) on any computer, mobile phone, tablet, console or other device (collectively called, “Device”), you indicate that you have read, understand and agree to be bound by these terms of use and any other applicable law.

CLEANUTRITION, LLC. reserves the right, at its sole discretion, to change, modify, add or remove portions of these terms of use at any time without prior notice. It is your responsibility to check these terms of use periodically for changes, and your continued use of the platform shall be considered your acceptance to any revisions applied.

IF YOU DO NOT AGREE TO THESE TERMS OF USE, PLEASE DO NOT USE THIS PLATFORM.

HEALTH RELATED INFORMATION

Information and statements regarding dietary supplements have not been evaluated by the Food and Drug Administration (FDA) and are not intended to diagnose, treat, cure, or prevent any disease. It is the consumer’s responsibility to read all product labels and packaging carefully prior to use. Information available on or though the platform is not meant to substitute for the advice provided by a medical doctor or other health care provider. Consumers should not use the information available on or through the platform, including but not limited to information that may be provided by healthcare or nutrition professionals, for diagnosing or treating any health conditions or diseases.

Please consult with your physician or other healthcare provider if you have health-related questions before using any of our products or relying on any information you obtain on or from the platform. You should discuss any medications or nutritional supplements you are using with a healthcare provider before using any new medications or supplements. Our products are not intended to diagnose, treat, cure or prevent any disease.

PHYSICAL ACTIVITY NOTICE

The platform may include information and features that promote physical activity. Consider the risks involved and consult with your medical professional before engaging in any physical activity. CLEANUTRITION, LL. is not responsible or liable for any injuries or damages that may be sustained as a result from your use of, or inability to use, the features of the platform. It is customer responsibility at all times.

INTELLECTUAL PROPERTY, CONTENT AND TRADEMARKS

All intellectual property on the lpatform (except for user generated content) is owned by CLEANUTRITION, LLC., which includes materials protected by copyright, trademark, or patent laws. All trademarks, service marks and trade names (e.g., CLEANUTRITION itself and Prime Nutrition logo) are owned, registered and/or licensed by CLEANUTRITION, LLC. All content on the platform (except for user generated content), including but not limited to text, graphics, user interfaces, visual interfaces, photographs, logos, sounds, music, artwork, computer code and all other content (“Content”) is a collective work under the United States and other copyright laws and is the proprietary property of CLEANUTRITION, LLC. All rights reserved.

Nothing in these terms of use or otherwise provided on the platform grants or should be construed as granting, by implication, estoppel or otherwise, any license or right to use any of the trademarks without express prior written consent of CLEANUTRITION, LLC. Neither CLEANUTRITION’s name nor any of the trademarks may be used in any way, including but not limited to any advertising or publicity regarding distribution of materials on the Platform, without CLEANUTRITION, LLC. prior consent and agreement.

Without limiting the generality of the foregoing, CLEANUTRITION, LLC. prohibits the use of its name of any trademarks as a link to any website unless such links are approved in advance by CLEANUTRITION, LLC. in writing.

PLATFORM USAGE AND RESTRICTIONS

You may use the Content only for your own non-commercial use to participate in the Platform or to place an order or purchase CLEANUTRITION products (Pime Nutrition brand or any other brand we produce). You agree not to change or delete any ownership notices from materials downloaded or printed from the platform. Except as expressly provided in these terms of use, no part of the platform and no content may be used, copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way, including mirroring, to any other computer, server, website or other medium for publication or distribution or for any commercial enterprise without CLEANUTRITION,LLC prior written consent, unless it is your own user generated content (defined below) that you legally post on the platform. The platform may also enable the download of particular content, of which you may download one copy of such content to a single computer for your personal, noncommercial home use only, provided that you (a) keep intact all copyright and other proprietary notices, (b) make no modifications to the content, and (c) do not use the content in a manner that suggests an association with any of our products, services or brands.

USER GENERATED CONTENT

“User Generated Content” is communications, materials, information, data, opinions, photos, profiles, messages, notes, website links, text information, music, videos, designs, graphics, sounds, and any other content that you and/or other platform users post or otherwise make available on or through the platform, except to the extent the content is owned by CLEANUTRITION, LLC.

GENERAL RULES FOR USER GENERATED CONTENT

CLEANUTRITION, LLC. may provide interactive services on the platform, including but not limited to chat rooms, bulletin boards, forums and blogs. CLEANUTRITON, LLC disclaims any obligation to oversee, monitor or moderate any interactive services provides on the platform, and in no event shall CLEANUTRITION, LLC. be liable for any loss or damage arising from the use of any interactive service by a user in contravention with our content standards.

CLEANUTRITION LLC. does not guarantee the platform will be free from user generated content that is inaccurate, deceptive, offensive, threatening, defamatory, unlawful or otherwise objectionable. www.cleanutrition.com merely acting as a passive channel for such distribution and is not undertaking any obligation or liability relating to any user generated content or activities of users on the platform. Even in the event CLEANUTRITION chooses to monitor any user generated content, CLEANUTRITION assumes no responsibility for, or any obligation to monitor or remove, such user generated content. CLEANUTRITION, LLC. reserves the right to edit, remove, or refuse to post any user generated content or terminate your registered account for any reason.

RIGHTS TO YOUR POSTING

Your user generated content is not confidential or proprietary. Should you decide to post any content on the platform, you hereby grant CLEANUTRITION, LLC. and its affiliates and licensees a worldwide, royalty-free, perpetual, irrevocable, non-exclusive right and license to use, reproduce, publicly display, publicly perform, modify, sublicense, and distribute such content and incorporate it in other works, in whole or in part, in any manner and any media now known or hereafter developed. You represent and warrant that you own such content or otherwise have sufficient rights in the content to grant the foregoing license without infringing or violating the rights of any third party.

ELIGIBILITY AND REGISTRATION

To become a member of the CLEANUTRITION, LLC. platform, or post user generated content, you may be required to register for an account. You agree to provide accurate and current information about yourself in all registration forms on the platform. This platform is intended solely for users who are thirteen (13) years of age or older, and it is a violation of these terms of use for anyone under 13 to register for the platform. You represent and warrant that you are 13 or older. Your account may be deleted without warning if you misrepresent your age, whether older or younger.

You are responsible for any actions that take place while using your CLEANUTRITION, LLC. account. Keep your username/password secure and do not allow anyone else to use your username/password to access the platform. CLEANUTRITION, LLC. is not responsible for any loss that results from the unauthorized use of your username/password, with or without your knowledge.

USER CONTENT STANDARDS

The following standards apply to any and all material which you contribute to the platform (“Contributions”) and to any associated interactive services:

Contributions must:

  • Be accurate (when facts are stated)
  • Be genuinely held (when opinions are stated); and
  • Comply with applicable laws in the United States and in any country from which they are posted.

 

Contributions must not:

  • Contain any material that is defamatory, obscene, hateful, offensive or inflammatory;
  • Infringe any copyright, trademark, or other intellectual property right of any other person;
  • Abuse or invade another person’s privacy or cause annoyance, inconvenience or needless anxiety;
  • Promote violence, racism or any illegal activity;
  • Be made in breach of any legal duty owed to any other person, such as a contractual or other duty confidence;
  • Be used to impersonate any person or misrepresent your identity or affiliation with any person; or
  • Give the impression that they originate from CLEANUTRITION, LLC, if that is not the case.

In no event shall CLEANUTRITION, LLC. be liable for any actions taken in response to any breach of these content standards.

PURCHASES

It is the responsibility of the consumer to determine and obey all applicable local, state, federal and international laws (including minimum age requirements) in regard to the possession, sale and use of any items purchased on the platform. By placing an order, the consumer represents that the products ordered will be used only in a lawful manner.

CLEANUTRITION may make changes to any products or services offered on the platform, or to the applicable prices for any such products or services, at any time without prior notice. The materials on the platform with respect to products and services may be out of date, and CLEANUTRITION makes no commitments to update the materials on the platform with respect to such products and services except as required by applicable law.

CLEANUTRITION’s obligations, if any, with regard to its products and services are governed solely by the agreements pursuant to which they are provided, and nothing on this platform should be construed to alter such agreements.

ELECTRONIC COMMUNICATIONS

When you access or use the platform, send e-mails to us, or receive electronic communications from us, you are, and consent to, communicating with CLEANUTRITION electronically. We may communicate with you by e-mail or by posting notices through one or more of the services. You agree that all notices, disclosures, agreements, policies, and other communications that CLEANUTRITION provides to you electronically satisfy any requirement that such communications be in writing.

ADDITIONAL TERMS AND CONDITIONS

Additional terms and conditions may apply to purchases of goods and/or services and to specific portions or features on the platform, including promotions, contests and other similar features, all of which are made a part of these terms of use by this reference. Users and consumers shall abide by such other terms and conditions, including where applicable representing that you are of sufficient legal age to use or participate in such services or features.

If there is a conflict between these terms of use and the terms posted for or applicable to a specific portion of the platform or for any service offered on or through the platform, the latter terms shall control with respect to your use of that portion of the platform or the specified service.

INFRINGEMENT COMPLAINTS

We have adopted and implemented a policy that provides for the termination, in appropriate circumstances as determined by us in our sole discretion, of users who are infringers of copyright.

Pursuant to Title 17, United States Code, Section 512(c)(2), notifications of claimed copyright infringement must be sent to our designated agent.

If you believe that your work has been improperly copied and posted on the platform, such that it constitutes infringement, please provide us with the following information: (1) name, address, telephone number, email address and an electronic or physical signature of the copyright owner or of the person authorized to act on his/her behalf; (2) a description of the copyrighted work that you claim has been infringed; (3) a description of where on the Platform the material that you claim is infringing is located; (4) a written statement that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and (5) a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf. These requirements must be followed to give CLEANUTRITION, LLC. legally sufficient notice of infringement. Please forward copyright infringement complaints to:


CLEANUTRITION, LLC.

  • ATTN: Legal Department
  • 21454 SW 88TH PLACE, CUTLER BAY, FL 33189
  • Phone: +1 (305) 290-8912
  • Email: info@cleanutrition.com 

It is our policy to terminate relationships regarding content with third parties who repeatedly infringe the copyrights of others.